Technical writing and editing

Technical communication depends on the audience, purpose, and context. Effective technical communication helps your audience understand a topic and and can be anything from a recipe to policies and procedures. Most of our clients in the Metropolitan Phoenix area hire us to write or edit product documentation, specifically software documentation.

Technical communication 2.0

As with all other forms of online communication, we believe the future of technical communication will rely more on a collaborative strategy that promotes "social input." For more information, see our blog entry.

Computer-based training and learning management systems

We all know that in today's economic environment, having a full-time training staff (or even one full-time trainer) is certainly a luxury. Wouldn't it be nice to have a "virtual trainer"?

In its most basic form, e-learning is a way to use a computer and software programs to train employees. E-learning uses the latest technologies to develop, record, and reuse knowledge.

For example, you can create an orientation video with a simple online quiz to to train new employees about company policies. You can then edit sections of the training video as necessary for different departments in the organization.

Your training programs can incorporate multimedia learning activities that include video, audio, and quizzes. You can also measure and store training results and use them to improve continuous improvement areas in your organization, such as Kaizen or "5S" programs.

Contact us for more information about how you can use e-learning in your organization.